Post-treatment pay service to be expanded in Shenzhen
2013-December-4 Source: Szdaily web edition
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Public hospitals in Futian District will soon start providing post-treatment pay service for patients, according to Dong Hongwei, head of the district’s health and family planning bureau.

The service will apply to all patients regardless of whether they are covered by medical insurance in Shenzhen, the Southern Metropolis Daily reported yesterday.

Uninsured people only need to register with the hospital and provide a mobile phone number to access the service.

Futian District People’s Hospital, which was the first in Shenzhen to pilot a post-treatment pay service for insured patients, has expanded the service to uninsured people, the paper said.

Dong said the service has been well received and the number of patients dodging payments is decreasing.

Dodged payments since the service was launched in June 2012 totaled 73,600 yuan (US$12,000) by March, according to bureau statistics.

Dong said hospitals will send a phone message within one week after patients complete their medical treatment, reminding them to pay their bill. People will be regarded as maliciously refusing payment if they ignore the reminder for one month, and will be blacklisted in Futian’s personal credibility system.

Police will be involved in the recovery of large unpaid medical bills.

Some hospital workers said they’re still worried about unpaid fees, despite the expanded service.

“Insured people have a better financial capacity, but some of them still dodge medical fees. The inclusion of uninsured people in the service might lead to more payment-dodgers,” said an unidentified staff member at Futian District People’s Hospital.

The hospital receives about 4,000 patients every day, about half of which are uninsured, the paper said.

The district bureau said the service is still in a trial stage and hospitals are encouraged to look for loopholes to find solutions and improve the system.


Editor: Kate
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