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The Issuance of Measure on Guangdong Province Foreign - Funded Enterprises Complaint and Handling Procedures
2014-November-14 Source: Newsgd.com
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Measure on Guangdong Province Foreign - Funded Enterprises Complaint and Handling Procedures (“Measure”) is announced on October 27, 2014 and will be implemented from December 15, 2014. Foreign-funded enterprises may complain to the commerce administrative departments of Guangdong Province when their interests are harmed by the governmental departments and their staff. The directors and related staff who involve doing something beyond the authority, to be privilege abuse or act of omission would be punished if the complaints are confirmed.

The scopes of complaints in the Measure mainly is that during the establishment, production, operation or termination of enterprise, if the enterprise thinks the governmental departments or other authorities and their staff to damage its interests, it may complain the problem to the relevant department and require to coordinate and solve it.

According to the Measure, once receive the complaints, the department of handling complaints should review the complaints within 5 working days. If the application of complaint is not accepted, the department shall explain the reason. If the complainant does not accept the explanation, it may complain to the upper level of the handling department. If the complaint is handled directly by the handling department, the department shall make comments and reply to the complainant within 15 working days from the date of acceptance.

But the four kinds of complaints is not within the scope of acceptance:

- Anonymous complaints;

- Complaints have entered into or completed the process of administrative review or administrative proceedings;

- The complainant misunderstands or dissents the relevant provisions of laws and regulations or policies and procedures of administrative affairs;

- The complaint has been accepted or completed to handle by the other handling department.

(This information is provided by Lawyer Kelly Xie from Guangdong KaiTong Law Firm in friendship. It is not any legal opinion or legal grounds addressed to any organization or individual. For inquiry, please contact Kelly via email at Kelly_xie@ktlf.com.cn or by phone on 13926185641.)

Editor: Sunny
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