With the APEC meetings approaching, Shenzhen Bao'an International Airport is raising its standards of service for international travelers. A new "advance baggage inspection" model for arriving flights has cut clearance time to under 15 minutes and raised customs efficiency by over 60 percent.
The airport now operates more than 30 passenger routes to APEC member economies, with more than 700 inbound and outbound flights scheduled each week. As of October 30, entries by foreign nationals through the airport this year had reached 785,000, up 26.6 percent year on year, with travelers from APEC member economies accounting for 79.5 percent, a record high for the period.
Under the new model, customs uses smart equipment to X-ray checked baggage and identify risks in advance, so passengers clear faster. A one-stop service center offers advice on transport, culture, tourism, telecommunications and payment. The airport has also launched an AI City Travel Card that combines a travel guide with translation and transport functions, added nearly 400 signs in Chinese, English, Japanese and Korean, and installed AI translation devices that support 38 languages.
Cultural displays and smart technology add to the experience: a 128-meter oil painting scroll Miracle, tells the story of Shenzhen's development, a "Wing Chun" exhibition highlights Lingnan culture, and food delivery robots bring meals to boarding gates, a service now extended to the international departure area. The measures are part of Shenzhen's drive to give international visitors a more efficient, convenient and welcoming experience while supporting high-level opening-up.
Reporter | Cai Minling
Script | Li Jiayao
Cameraman & video editor | Xie Haoran
