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Q: Where to have luggage checked?
A: Check-in desk, the place passengers get their boarding cards.
Q: How long does it take for a luggage to get checked?
A: 1/10000 minute! The multi-level luggage security checking system equipped in new airport can check 10000 luggages within 1 minute!
Q: When one has to cancel the journey after check in, how can he get his luggage back?
A: The 'luggage reconfirm' system can locate a luggage within 5 minutes, while the current system needs at least half an hour.
Q: Charging rate for luggage exceeding the free luggage allowance?
A: Luggage allowance: first class 40 kg/person, biz class 30 kg/person, economy class 20 kg/person. Charging rate for luggage exceeding the free luggage allowance is 1.5% of full price of economy class ticket/per kg.
Q: Will luggage take a wrong flight?
A: The luggage reconfirm system makes sure the passengers and their luggage take the right flight.
(for reference only)
Editor: Catherine
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