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Customers line up for return and refund on SK-II cosmetics. SK-II, a top Japanese cosmetic maker, took back its products sold and refunded customers at Shanghai International Hotel on September 20. Recently series of SK-II cosmetics were found containing prohibited ingredients by the General Administration of Quality Supervision, Inspection and Quarantine.(Xinhua Photo)
 Customers complain at the refund site.(Xinhua Photo)

A customer shows a simple agreement with SK-II after returning her products and being refunded. (Xinhua Photo)
Editor: Yan
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