Q: The process of domestic departure?
A: Departure Hall => Check in => Buy airport construction fee => West 1/ West 2 / East 2 directional corridor => Security Check => Departure Lounge => Boarding

Q: Where to buy airport construction fee and insurance, and how much?
A: At the entrance of connecting building.
Airport construction fee (compulsory): 50 yuan/person
Insurance (optional): 20 yuan/person

Q: Shall every domestic-flight passengers buy airport construction fee?
A: No, with some exception, including:

a) child under 12 (12 included) with half-fare ticket

b) transiting within 8 hours/in the same day. Passengers transiting from a domestic flight to an international one shall buy airport construction fee.

Q: Where to have luggage checked?
A: Check-in desk, the place passengers get their boarding cards.

Q: How long does it take for a luggage to get checked?
A: 1/10000 minute! The multi-level luggage security checking system equipped in new airport can check 10000 luggages within 1 minute!

Q: When one has to cancel the journey after check in, how can he get his luggage back?
A: The 'luggage reconfirm' system can locate a luggage within 5 minutes, while the current system needs at least half an hour.

Q: Charging rate for luggage exceeding the free luggage allowance?
A: Luggage allowance: first class 40 kg/person, biz class 30 kg/person, economy class 20 kg/person. Charging rate for luggage exceeding the free luggage allowance is 1.5% of full price of economy class ticket/per kg.

Q: Will luggage take a wrong flight?
A: The luggage reconfirm system makes sure the passengers and their luggage take the right flight.

Q: Where is the security check?
A: Inside the two connecting buildings.

Q: Shall passengers queue for a long time for security check?
A: No, for the airport has the most advanced security check facilities.

(For Reference only)

Editor: Catherine